Home | Search | New Songs  

My CDG Projects | Help |

MyKaraokeCDG.com.au :: Help zone :: 

FAQ
WHAT IS THE COST OF A CUSTOM CD+G?

HOW DO I PAY FOR MY CUSTOM CD+G?

WHAT IS YOUR GUARANTEE AND RETURN POLICY?

WHAT DOES SHIPPING COST?

HOW LONG DOES IT TAKE FOR YOU TO MAKE MY CUSTOM CD+G?

WHAT IS PRINTED ON THE DISC?

IS A JEWEL CASE INCLUDED?

ARE LYRICS INCLUDED?

WILL A CUSTOM CD+G PLAY ON MY COMPUTER?

CAN I MAKE COPIES OF MY CUSTOM CD+G?


CAN I ORDER A CUSTOM DISC AT THE SAME TIME I ORDER OTHER SOUND CHOICE ITEMS?

HOW DO I CARE FOR MY NEW CUSTOM DISC?






WHAT IS THE COST OF A CUSTOM CD+G?
Songs are listed in AUD prices and do not include taxes or shipping charges.

The cost is $4.55 AUD per song, with a minimum of 5 songs and a maximum of 15. This means the cost will be $22.75 to $68.25 AUD, depending on the number of songs you choose. Australian residents add 10% GST.


HOW DO I PAY FOR MY CUSTOM CD+G?
You may use a VISA and or Mastercard. If you are uncomfortable using a credit card online, we will be glad to call you back the following business day and take your payment information by phone.

WHAT IS YOUR GUARANTEE AND RETURN POLICY?

Your song selections will be burned onto a CDR in the CDG format. Prior to ordering, please confirm that your Karaoke machine will play CDRs. Each disc is individually and carefully created to your specifications using high quality equipment and materials. Because each custom disc is unique, we cannot accept a return unless the disc is defective or damaged upon receipt. Please immediately call a Customer Sales Representative if your disc does not play or is visibly damaged when you receive it. Claims will be honored only within 10 days of receipt of shipment.
Australian Phone Support (61) 08 8266 6189

WHAT DOES SHIPPING COST?
Shipping cost of $6.00 AUD for up to 5 discs is additional.
Please allow a maximum of 3 weeks for delivery (5 Business Days For Production And 10 Business Days For Delivery)


HOW LONG DOES IT TAKE FOR YOU TO MAKE MY CUSTOM CD+G?
Depending on the shipping method you choose, we make every effort to create and ship your disc within 5 business days. Please Allow 7-10 business days for delivery. Please We will notify you if we encounter problems that will delay the creation of your disc beyond this time.

WHAT IS PRINTED ON THE DISC?
You can select a title for your disc, and this will be printed on it along with each of the songs you have chosen.

IS A JEWEL CASE INCLUDED?
No. Each disc comes in a plastic sleeve with a printed insert that has the title of the disc and a complete list of the songs.

ARE LYRICS INCLUDED?
Because of publishing restrictions we do not include printed lyrics. However, there are excellent sources on the internet where you can find and print the lyrics to most all songs.

WILL A CUSTOM CD+G PLAY ON MY COMPUTER?
The scrolling lyrics will only play on a CD+G Karaoke player. The audio will play on your computer.

CAN I MAKE COPIES OF MY CUSTOM CD+G?
Your custom CDG is a copyrighted product, protected by U.S. and international copyright law. You are not allowed to make a copy of this disc.

HOW DO I CARE FOR MY NEW CUSTOM DISC?

We have put together some helpful tips, and you can read about them by clicking here.
 

Home | Search | New Songs | My CDG Projects | My Account | My Cart | Checkout | Help |
Clark Music Australia · Shops 2 & 3 Heading Ave. · Campbelltown, SA 5086
Australian Phone Support (61) 08 8337 8811
al@clarkmusic.biz

© 2001-2012 Clark Music Australia